What is your turnaround time?

Standard turnaround time from an agreed commencement date, is up-to two clear working days for up-to one hour (60 minutes) of reasonably clear, well paced audio transcribed to an Intelligent grade. Longer recordings or enhanced grades may require more time.

Note that this is a maximum turnaround time for up-to 60 audio minutes. Where possible and dependent on my schedule, I will look to return transcriptions sooner.

If you need a more urgent response, then subject to availability, I may be able to offer a next-day service for an additional charge. This is limited to a maximum of 30-60 audio minutes (dependent on week day) with audio delivery required by 2pm on the day of arrangement.

A same day service is available when booked in advance. Here, audio must be made available by 10am with the completed document being returned by 6pm.

Leave Comment

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.